All articles
Categories
Contacting Customer Support
How to contact Clocks and Colours customer support, our customer conduct policy and frequently asked questions about customer support.
Special BFCM & Holiday Sale FAQs
Information and commonly asked questions related to BFCM & Holiday sales, including shipping times, using discounts and the extended return/exchange period.
Returns and Exchanges
Information about making a return or exchange
Lifetime Warranty
Information about Clocks and Colours warranty.
Sizing Resources
Information about finding your size
Discount Codes
Discount codes FAQ
Gift Card and Credit Codes
Information about Gift Cards and Credit Codes
Order Placement
Information about order placement.
Order Changes & Cancellations
Information about making changes to your order, as well as order cancellations and what to do if your order has already been shipped.
Shipping Information
Information about delivery destinations, shipping times, delivery times, shipping rates, and policies around customs and duties fees.
Order Tracking
Information related to order tracking during shipment.
Delivery Issues
Information on troubleshooting potential delivery issues.
Products - Manufacturing, Materials and Care
Information about product manufacturing, materials and care instructions.
Account Deletion & Unsubscribe Requests
Information on how to navigate deletion and unsubscribe requests.