<h2 id="isPasted">Product Availability</h2>Product availability may differ based on the destination country of each customer. This is because stock may be available in one distribution location, but not another. For this reason, items may be available for some customers but not for others, depending on the delivery location.For example, items may be in stock in Canada, but not available in the US, or vice versa. Other times, stock may be available in the EU, but not outside of the EU.<h2 id> </h2><h2 id="isPasted">The item I want is out of stock. Can I pre-order the item now?</h2><span style="color: rgb(40, 50, 78); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Unfortunately, items are not available for pre-order. We do not have a pre-order system in place at this time.<span style="color: rgb(40, 50, 78); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">The best solution is to sign up for email notifications on the product page to be notified via email when a product restocks.<span style="color: rgb(40, 50, 78); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">The Size Out of Stock&#xA0;notification prompt will appear when selecting a sold-out item. You can enter your email address if you would like to receive a notification when new inventory is added to the website for that item.Please note that items without a notification bell will not be restocked. <h2 id="how-often-are-items-restocked">How often are items restocked?</h2>Product restocks generally take between 30 and 90 days on average. Any items that are discounted or in the &apos;Sale&apos; section will not be restocked.&#xA0; <h2 id="why-do-you-have-limited-quantities-for-certain-products">Why do you have limited quantities for certain products?</h2>Our items are hand-made which means that we can only create so many at any one time.If an item sells out before you can purchase it, unfortunately, you would have to wait for a restock. Product availability is always first come, first served.To set yourself up for the best chance of securing a product restock, sign up for an email reminder on the product page. When it restocks, you will be among the first to know! <h2 id="do-limited-edition-items-restock">Do limited edition items restock?</h2>Limited Edition items rarely restock.<a href="https://www.clocksandcolours.eu/pages/subscribe" rel="noopener noreferrer" target="_blank">Signing up for our marketing emails</a>&#xA0;will give you the best opportunity to find out about product launches to buy our rarest pieces before they sell out.&#xA0;

Stock Availability

Order confirmations are typically emailed to customers immediately at the time of submission. Confirmation emails can sometimes be missed or misplaced when they land in spam or promotion folders due to your existing email inbox filters. Please check

<h2 id="isPasted">When will I receive my order confirmation?</h2>Order confirmations are typically emailed to customers immediately at the time of submission.<h2 id> </h2><h2 id="why-didnt-i-receive-an-order-confirmation">Why didn&apos;t I receive an order confirmation?</h2>Confirmation emails can sometimes be missed or misplaced when they land in spam or promotion folders due to your existing email inbox filters.Please check your spam inbox for your order confirmation.It is also possible that you may have used an incorrect email during your order submission, where auto-fill data was used in placing your order. <h2 id="i-still-cant-find-my-order-confirmation">I still can&apos;t find my order confirmation. </h2>If you still cannot locate your order confirmation email, our support team can assist you with ensuring that your order is safely submitted and underway.Please note that external payment platforms such as PayPal may submit order confirmations to your 3rd party email address and not your account email address.If you need any further assistance, please contact us.

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