Return/Exchange Policies and Additional Conditions
If you are not 100% happy you can ship your item back to us within 30 days of it arriving with you. Return your item in a brand new condition in the same packaging we shipped to you within 30 days of its arrival and we will refund your order if it is
We do not cover shipping fees on EU orders. If you have questions or concerns regarding return shipping, please contact us. Important Note: We do not refund customer return shipping costs.
If your order number starts with CEU you can submit your request here. If your order is outside of the standard 30-day return/exchange window, you will have to contact us to appeal a manual approval of your request. *Please note that Final Sale items
Absolutely, you must complete your exchange or return within 30 days of your item arriving. *Please note that Final Sale items are only eligible for a full refund within 14 days.
Exchanging your item for a different size, a new item, or a store credit.
Your package for return/exchange must first be received by the warehouse. Once the contents of your package have been verified and approved, your exchange shipment will then be processed. Important Note: Return/Exchange packages not containing accura
Return parcels must arrive at our designated returns locations and include all items required, in original condition with original packaging for the request to be processed,. Failure to return the required products in full and in the appropriate cond
Return requests made outside of the standard 30-day eligibility window will not be eligible for approval. Please ensure that you have formally submitted your return request within 30 days of your product delivery. Requests not formally submitted with