Price Match PolicyUpdated 3 hours ago
We want you to feel confident shopping with us. If you’ve recently made a purchase and notice that the same item has gone on sale shortly after, you may be eligible for a price adjustment.
Eligibility
We offer price matches for orders placed within 7 days prior to the start of a sale period.
If your order meets this timeframe, we’ll happily honour the lower price and refund you the difference.
Promotions and Discounts
If a promotion or discount code was used on your original order, your eligibility for a price match will depend on which offer provides the better overall value.
In some cases, this may mean that the price match amount is lower than expected or not valid if your original promotion already offered a better deal.
Final Sale and Clearance Items
Items purchased as final sale or clearance are eligible for price matching as long as they meet the criteria above.
How It Works
Submit a Request: Contact our Customer Support team with your order number and the item(s) you’d like to price match.
Review: Our team will confirm that your order and the sale item qualify under our policy.
Refund Process:
If approved, the refund will be issued to your original payment method.
If a gift card was used for your purchase, the refund will be returned to the gift card first, and any remaining amount will go back to your payment method.
Refunds typically appear within 3–10 business days, depending on your financial institution.
If you believe your order qualifies, please contact us and our team will be happy to assist.