We ship worldwide!. Our warehouse located in Portugal ships to countries within the EU as well as Switzerland. Our North American warehouses service Canada, the United States and the rest of the world outside of the EU. Some countries have restrictio

<h2 id="isPasted">Where does Clocks and Colours ship to?</h2>We ship worldwide!Our warehouse located in Portugal ships to countries within the EU as well as Switzerland.Our North American warehouses service Canada, the United States and the rest of the world outside of the EU.Some countries have restrictions on items entering the country. Please verify your country&apos;s shipping restrictions to ensure you can import the items you wish to purchase.

Delivery Destinations

<h2 id="isPasted">How long before my order is shipped?</h2>All orders usually require 1-4 business days on average to be fulfilled. This is the time that it takes for your order contents to be inspected, packaged and dispatched by our shipping team.Orders will ship from Monday to Friday, excluding public holidays.Orders are not dispatched on Saturdays or Sundays, which may extend delivery times.<h2 data-offset-key="75otb-0-0" id> </h2><h2 data-offset-key="75otb-0-0" id="how-long-will-shipping-take">How long will shipping take? </h2>The fulfillment time mentioned above is in addition to your selected shipping method.Orders may be impacted by unexpected delays, such as carrier issues, weather and regional conflict. Your destination country may have customs and import processes that can cause delivery delays. Please understand that these circumstances are out of our control.Delivery delays resulting from factors out of our control are not eligible for shipping cost reimbursements or refunds. If you are uncertain about your shipping timeframe or need additional assistance, please contact our support team before placing your order.<h2 data-offset-key="75otb-0-0" id="-1"> </h2><h2 data-offset-key="75otb-0-0" id="how-to-calculate-delivery-times">How to calculate delivery times.</h2>Total delivery time is a combination of all steps in the shipping process. Your total shipping time depends on your country of origin and the shipping method you choose at checkout.Please use the following simplified equation to roughly calculate your order delivery time.Please keep in mind that all shipping/delivery estimations can be impacted by order volumes or courier delays at any time.Fulfillment time ( 2-4 Business days) + Customs Processing + Selected Shipping Method= Total Delivery Time <h2 id="european-union">European Union</h2>Standard Shipping usually takes 2-5 business days depending on the destination. Express Shipping usually usually takes 1-2 business days. During peak times of the year, this may be extended.&#xA0;Please note:&#xA0; If you have chosen standard shipping your parcel will be handed off to the local carrier in your country before delivery is finalized. It is best to check your tracking link for an updated tracking number and to follow-up with your local carrier for further information.

Shipping & Delivery Times

Orders over €150,00 will receive free Shipping. Please Note: EU orders over €150,00 can be upgraded to receive free express shipping. This needs to be selected at checkout. Please contact our support team if you would prefer express shipping or face

<h2 id="isPasted">What are the shipping rates?</h2>Orders over &#x20AC;150,00 will receive free Shipping.Please Note: EU orders over &#x20AC;150,00 can be upgraded to receive free express shipping. This needs to be selected at checkout.&#xA0;Please contact our support team if you would prefer express shipping or face any issues. <h2 id="shipping-costs-for-small-orders">Shipping Costs For Small Orders</h2>Orders under &#x20AC;150,00:<ul style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li>Standard Shipping within EU - &#x20AC;5.00&#xA0;</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(40, 50, 78);">Express shipping to Switzerland - &#x20AC;15.00</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(40, 50, 78);">Express shipping to EU (1-2 business days) &#x20AC;10.00</li></ul>

Shipping Rates

Customs and duties fees are already covered for our customers in Canada, the USA, the UK and the EU. All other international locations are subject to normal customs and duties laws and regulations as imposed by the independent ministry of each countr

<h2 id="isPasted">Does Clocks and Colours cover customs fees?</h2>Customs and duties fees are already covered for our customers in Canada, the USA, the UK and the EU.All other international locations are subject to normal customs and duties laws and regulations as imposed by the independent ministry of each country&apos;s government. <h2 id="what-happens-if-my-country-imposes-customs-and-duty-fees-on-my-order">What happens if my country imposes customs and duty fees on my order?</h2>Customs and import fees may be imposed on customer orders by the government of the destination country. Customs charges vary based on the laws and policies of each country. We cannot predict or estimate the amount you may be charged.Customs and import charges are the responsibility of the customer.We do not pay for or reimburse any additional charges or costs imposed for the final delivery of your package.&#xA0; <h2 id="what-if-i-dont-want-to-pay-for-the-customs-fees">What if I don&apos;t want to pay for the customs fees? </h2>Should you decide to refuse payment of customs and duties fees on your orders, your order will be returned to us.Refusal of your shipment due to customs, duties and import fees will incur a negative cost to the business. Your account may be flagged for future purchases.You will need to wait for your order to be returned to our warehouse before any further action will be taken. Once received, your parcel will be inspected by our returns team before cancellations and refunds are processed. You will be notified once your refund is submitted.Important Note:We cannot manipulate or alter your order information to circumvent or avoid customs and duties fees. These fees may be imposed by the local import/export ministry of your country at will. Therefore, we cannot accommodate any requests for special order arrangements.

Customs, Duties & Import Fees

We realize that sometimes orders are urgent, however we cannot accommodate next-day shipping. Even with express shipping selected at checkout, our shipping teams still require a minimum of one business day to fulfill orders before they are dispatched

<h2 id="isPasted">Can I order my items today and get them by tomorrow?</h2>We realize that sometimes orders are urgent, however we cannot accommodate next-day shipping.Even with express shipping selected at checkout, our shipping teams still require a minimum of one business day to fulfill orders before they are dispatched.If you have any concerns regarding your delivery times, please contact us.

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Clocks and Colours EU

Information about delivery destinations, shipping times, delivery times, shipping rates, and policies around customs and duties fees.

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