Order CancellationsUpdated 6 days ago

Can I cancel my order?

You may contact us to request a cancellation of your order. However, cancellations are not always guaranteed due to the transitory nature of order fulfillment.

Order cancellation requests have a higher success rate if the request is made as soon as possible after placing the order.

Contact us right away to cancel your order.

We will attempt to cancel your order before it has been fulfilled and dispatched. Once cancelled, you can place the order again with the updated changes you desire.

What happens if your order has already shipped?

If your order has already been shipped, you will have to wait for it to arrive and treat your order as a normal return/exchange request. Once you receive your order, you can submit a standard return or exchange request by using our online portal.