HMC Subscription Membership InformationUpdated 7 days ago
What is the Heavy Metals Club?
The Heavy Metals Club is a loyalty program designed with our die-hard customers in mind to provide them with a range of perks that take the customer experience to the next level.
How do you use your Heavy Metals Club membership discount?
To use your Heavy Metals Club discount, make sure you are signed into your account before checkout on the website. If you are logged into your account, your discount will be automatically applied at the checkout screen.
Can you use a discount code in addition to your Heavy Metals Club discount?
No. Only one discount code can be applied at a time. If you are having issues with applying your discount code, please contact us.
What if your membership discount isn’t working?
If your membership discount isn’t working, you can contact our support team. Please be sure to confirm that you are signed into your membership account before checkout and provide us with any relevant screenshots to help our agents assist you better.
What perks do Heavy Metals Club members get?
The annual loyalty program offers members 20% off of regular-priced items.
Our Heavy Metals Club members also gain access to the following perks:
- Priority Shipping
- Priority Customer Support
- Exclusive Early Access to Promotions (Ex. Sales, Product Launches, Sample Sales)
- Limited Edition Products
- Product Co-Creation
- Mystery Birthday Gifts
- Exclusive Community Channel
- & More (To Be Announced)
Is the Heavy Metals Club subscription membership refundable?
Once your annual membership has been purchased, it is considered to be final sale and cannot be refunded for the year.
Can I use other discounts with my membership?
Your membership discount code cannot be combined with other discount codes or promotions. No exceptions.